Audience Engagement Platform

Privacy Policy

Updated: September 24, 2015

1. We at whichbox® (WBM) (whichbox®, Inc. and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to all our websites (Websites), including www.whichbox.com, and any customer Website associated with the WBM Subscription Service (the Subscription Service, or “Service”). This Privacy Policy governs our data collection, processing and usage practices. By using the Websites or the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Service.
2. At WBM we respect your right to privacy and we understand that, as a visitor to our Websites, you may prefer to control your own personal information preferences. For this reason, we may ask you to register or provide personal information and preferences when you visit certain areas of our Websites, request information, register for events, register new products or subscribe to newsletters. We will guard the personal information you share with us to ensure the content and services we provide on our Websites are always tailored to your current, designated preferences. Your privacy is extremely important to us, and your information is kept strictly confidential and will never be given to anyone outside our company.
3. Our customers use the Service to engage with their customers and/or audience. WBM does not control the content of these webpages or the types of information that our customers may choose to collect or manage using the Service. That information belongs to them and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy. WBM processes our customers' information as they direct and in accordance with our agreements with our customers, and we store it on our servers. Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Service, as permitted by this Privacy Policy, and as required by law. We have no direct relationship with individuals who provide Personal Information to our customers. Our customers control and are responsible for correcting, deleting or updating information they have collected from you using the Service. We may work with our customers to help them provide notice to their visitors about their data collection, processing and usage. We are not responsible for our customers' use of information they collect on the Service.
4. Sensitive Information. This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information. Our agreements with our customers prohibit them from using the Service to collect, manage, or process Sensitive Information. We do, of course, collect payment information from our paying customers. We use third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information.
5. Information About Children. The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at privacy@whichboxmedia.com, so that we may delete the information.
6. Changes to this Privacy Policy. We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Websites, the Service (if applicable), and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
7. Contact Us. If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@whichboxmedia.com.
8. If you do not want to receive non-system or non-administrative communications, you may "opt-out" of this preference at any time. As an option, you'll always have the flexibility to opt back in at anytime based on previous information or newly updated information.
9. Collecting other personal information. When you browse our Websites, you are able to do so anonymously in many cases. Generally, we don't collect personal information when you browse, not even your email address, however, there may be some exceptions where we do ask you to register, and we may collect Navigational Information. Your browser does automatically tell us the type of computer and operating system you are using.
10. Cookies.
    1. Like most standard Web site servers our Websites uses log files and cookies. A "cookie” is a small line of text that is stored with your web browser for record-keeping purposes and helps WBM provide better service to you. Your browser has an option to accept, reject, or provide you with notice when a cookie is sent.
    2. Once a user enters our Websites, a cookie follows them through their click stream path collecting information including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use only. IP addresses, etc. are not linked to personally identifiable information.
    3. WBM may use the data collected from visitor cookies in aggregate form only and does not tie to them any personally identifiable information. Use of this information helps us better understand what users are seeking and learning on our Websites and helps us identify potential navigation issues.
11. We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications.
12. The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as "Flash cookies." WBM does not use Flash or Flash cookies, however, embedded applications such as from 3rd Party services like YouTube® may employ flash cookies or similar techniques. WBM does not have access or control over our customers' Flash cookies, but you may access your Flash management tools from Adobe's web site directly. Similarly, our customers may create pages using the WBM Service that use technology from tracking utility companies, such as cookies and web beacons. The use of these technologies by our customers is not covered by our privacy statement. We do not have access or control over these third party tracking technologies.
13. Advertising. Ads displayed on the Websites may use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.
14. Third Party Tracking Technologies. The use of cookies and web beacons by any tracking utility company is not covered by our privacy statement. We do not have access or control over these third party tracking technologies
15. Anti-Spam Policy. The Service does not have the capability to send email. If our customers use a 3rd Party service in conjunction with the Service, we require our customers to conform to industry best practices regarding such communications. Our Acceptable Use Policy, at (http://whichboxmedia.com/acceptable-use-policy), applies to us and to our customers and, among other things, prohibits sending unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Service of an "opt-out" mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times.
16. Single Sign-On. We may offer Single Sign-On options to allow you to log in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. This option may require you to connect your social media accounts to your profile here.
17. How we protect your personal information:
    1. WBM will always protect the personal information that you share with us. WBM stores information internally in a controlled, secure environment.
    2. If WBM requests general demographic information, this information is limited to reporting purposes only; users remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities.
    3. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Websites, or as required by law.
18. Compliance with Our Privacy Policy. We use the information we collect only in compliance with this Privacy Policy.
19. We will never sell your Personal Information to any third party.
20. Community. In areas of the site(s) that are publically accessible, please keep in mind that if you directly disclose any information, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request via privacy@whichboxmedia.com.
21. International Transfer of Information. To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.
22. Corporate Events. If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by WBM on the Websites and the Service.
23. Compelled Disclosure. We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
24. Links. Our Websites may contain links to other Websites. WBM assumes no responsibility for the content or the privacy policies and practices of such Websites. WBM encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.